Thank you for visiting and shopping at ARTIANA
Following are the terms and conditions that constitute our Shipping Policy.
Your order will be delivered within a time frame of 7 to 12 days after the payment is accepted.
If there is a delay in shipment of your order, please contact us at firstname.lastname@example.org
Orders are dispatched through UPS and a tracking number is notified via either a text message or email, and it's traceable online at UPS.com
The shipping costs will be clearly communicated to you in the shopping cart system and on the order page.
Shipment to P.O. boxes
UPS does not ship to P.O. Boxes. Please make sure you enter a full address to make sure you receive your product in a timely manner.
We will happily accept returns within 14 days after reception, provided that the item is in its original and unused condition.
The buyer is responsible for return shipping cost.
The refund will be for the original amount payed minus the shipping cost.
Customs, Duties and Taxes
Customs fees may be imposed upon arrival of a parcel and it's the responsibility of the customer to pay it.
is not liable for any product lost during shipping. In this case please contact the shipment carrier to file a claim.
If you received your order damaged, please contact us immediately via our support email to resolve the issue.
Please save all packaging materials and damaged goods before filing a claim.